We are one of the
most reliable companies. After all, look at our
name "e-commerce". You
do not get a name like that without being a big
If you e-mail
us, we will respond in 24 hours during business
days. So you won't be waiting more than a day for
help. Most companies will not make that type of
commitment to their customers. But we do!
Even if we are
hung over and can't get up, we still will answer
our e-mail. You can take that to the bank!
We even extend
our support commitment to holidays and weekends.
However, we cannot promise the lighning fast 24
hour response time on holdays and weekends. But
we have never let a support request go more than
3 days. And that is how we got such a great